PUBLIC PROTECTION
CABINET
DEPARTMENT OF INSURANCE
Agent Licensing - Continuing Education Information
NameNettles, Heather ReneeDOIID1129385NAIC NPN18845495
If a course you have completed is not listed below, please contact your CE Provider to validate that you have completed it properly, and it has been sent to the Kentucky Department of Insurance (DOI). All CE Courses received by DOI are posted on the web site within (3) working days. IT IS YOUR RESPONSIBILITY TO MONITOR AND VERIFY ALL CE COURSES HAVE BEEN PROPERLY FILED WITH DOI. Failure to do so may result in license expiration.

UPDATE FOR KENTUCKY RESIDENT LICENSEES AND NON-RESIDENT ADJUSTERS DESIGNATING KENTUCKY AS THEIR HOME STATE:
  • IF YOU ARE NEWLY LICENSED, compliance period begins after you are licensed for one full year, then you are subject to renewal based on your birth month and birth year. Example: John Doe – DOB is 4/12/1960, Licensed on 4/30/2017. Licensed from April 2017 to April 2018, birth month is April, and birth year is even-numbered year. Therefore, first license renewal (and CE) is due on 4/30/2018. Then compliance period will be due 4/30 of every even-numbered year.
  • Each compliance period, you must complete –
    • Minimum of 24 hours total continuing education credit, up to twelve (12) excess hours will be carried over to the next compliance period as 'general' hours.
    • Three (3) of those hours in course concentration of 'Ethics' for Agents, Independent Adjusters, and Public Adjusters,
  • There is no longer a 'classroom' requirement, so your courses may be completed by self-study, correspondence, or classroom.
  • REMINDER - Continuing Education is only HALF of your License Renewal Requirement – be sure to complete the license renewal through eServices by answering three (3) background questions, reporting any applicable background issues to DOI, and pay any applicable fees.
  • Agents - License renewal fees are only charged when you have no active insurer appointments. You must be appointed in Kentucky to sell, solicit and negotiate insurance for each insurer. If renewed within the 60-days following the renewal date, a penalty fee of $40 is applied for resident agents, or $50 for non-resident agents.
  • Adjusters’ license renewal fee is $50. If paid within the 60-days following the renewal date, a penalty fee of $50 is applied.
Agent CE Compliance Date: 2/28/2026
CE Compliance DateEthics HoursEthics CompleteLOA HoursLOA CompleteClass CarryoverClass Hours BienniumClass CompleteCorr. CarryoverCorr HoursTotal Carryover hoursTotal CE HoursCompliant
This
Period
2/29/20280No0Yes00N/A0000No
2/28/20260No6Yes00N/A0606No
2/29/20243Yes21Yes00N/A024024Yes
Course #Course ConcentrationKY Provider NameCompletion DateMethod of InstructionCredit HoursCompliance Date
2025 Medicare Advantage & Part D Plan Training - C26931Life and HealthAmerica's Health Insurance Plan (AHIP)11/10/2024Correspondence62/28/2026
Developing a Client- Centered Code - C93837EthicsWebCE, Inc2/17/2024Correspondence32/29/2024
Flood Insurance Fundamentals: NFIP Training - C14165Flood - NFIPWebCE, Inc2/17/2024Correspondence32/29/2024
Cybersecurity:Protecting Your Clients & Your Pra.. - C11088Property and CasualtyWebCE, Inc2/17/2024Correspondence22/29/2024
Commercial Lines 101 - C65974Property and CasualtyWebCE, Inc2/17/2024Correspondence72/29/2024
Annuity Suitability and Best Interest Standards - C20776Annuity SuitabilityWebCE, Inc2/17/2024Correspondence42/29/2024
Medicare Advantage & Medicare Part D - C77865Life and HealthWebCE, Inc2/17/2024Correspondence52/29/2024

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