DEPARTMENT OF INSURANCE

Agent Licensing - Continuing Education Information

Name	Charters, Pamela S	DOIID	304973	NAIC NPN	7157868

If a course you have completed is not listed below, please contact your CE Provider to validate that you have completed it properly, and it has been sent to the Kentucky Department of Insurance (DOI). All CE Courses received by DOI are posted on the web site within (3) working days. IT IS YOUR RESPONSIBILITY TO MONITOR AND VERIFY ALL CE COURSES HAVE BEEN PROPERLY FILED WITH DOI. Failure to do so may result in license expiration.

UPDATE FOR KENTUCKY RESIDENT LICENSEES AND NON-RESIDENT ADJUSTERS DESIGNATING KENTUCKY AS THEIR HOME STATE:

IF YOU ARE NEWLY LICENSED, compliance period begins after you are licensed for one full year, then you are subject to renewal based on your birth month and birth year. Example: John Doe – DOB is 4/12/1960, Licensed on 4/30/2017. Licensed from April 2017 to April 2018, birth month is April, and birth year is even-numbered year. Therefore, first license renewal (and CE) is due on 4/30/2018. Then compliance period will be due 4/30 of every even-numbered year.
Each compliance period, you must complete –

Minimum of 24 hours total continuing education credit, up to twelve (12) excess hours will be carried over to the next compliance period as 'general' hours.
Three (3) of those hours in course concentration of 'Ethics' for Agents, Independent Adjusters, and Public Adjusters,

There is no longer a 'classroom' requirement, so your courses may be completed by self-study, correspondence, or classroom.
REMINDER - Continuing Education is only HALF of your License Renewal Requirement – be sure to complete the license renewal through eServices by answering three (3) background questions, reporting any applicable background issues to DOI, and pay any applicable fees.
Agents - License renewal fees are only charged when you have no active insurer appointments. You must be appointed in Kentucky to sell, solicit and negotiate insurance for each insurer. If renewed within the 60-days following the renewal date, a penalty fee of $40 is applied for resident agents, or $50 for non-resident agents.
Adjusters’ license renewal fee is $50. If paid within the 60-days following the renewal date, a penalty fee of $50 is applied.

Agent CE Compliance Date: 4/30/2026

CE Compliance Date	Ethics Hours	Ethics Complete	LOA Hours	LOA Complete	Class Carryover	Class Hours Biennium	Class Complete	Corr. Carryover	Corr Hours	Total Carryover hours	Total CE Hours	Compliant This Period
4/30/2026	0	No	0	Yes	0	0	N/A	0	0	0	0	No
4/30/2024	5	Yes	18	Yes	0	0	N/A	1	23	1	24	Yes
4/30/2022	3	Yes	15	Yes	0	4	N/A	7	14	7	25	Yes
4/30/2020	3	Yes	8	Yes	0	0	N/A	12	19	12	31	Yes
4/30/2018	3	Yes	39	Yes	12	0	N/A	0	42	12	54	Yes
4/30/2016	5	Yes	34	Yes	9	20	N/A	0	19	9	48	Yes
4/30/2014	3	Yes	18	Yes	12	21	N/A	0	0	12	33	Yes
4/30/2012	3	Yes	29	Yes	10	24	N/A	0	8	10	42	Yes
4/30/2010	4	Yes	29	Yes	1	33	N/A	0	0	1	34	Yes
6/30/2008	3	Yes	16	Yes	6	19	Yes	0	0	6	25	Yes
6/30/2006	3	Yes	23	Yes	0	30	Yes	0	0	0	30	Yes
6/30/2004	2	Yes	10	Yes	12	12	Yes	0	0	12	24	Yes

Course #	Course Concentration	KY Provider Name	Completion Date	Method of Instruction	Credit Hours	Compliance Date
Agency Ethics - C20139	Ethics	ACUITY	4/5/2024	Correspondence	1	4/30/2024
Claims Investigated - C94514	Property and Casualty	ACUITY	4/5/2024	Correspondence	1	4/30/2024
P&C ADVANCEMENT - C17251	Property and Casualty	ACUITY	4/5/2024	Correspondence	1	4/30/2024
WC Claims - C92662	Property and Casualty	ACUITY	4/5/2024	Correspondence	1	4/30/2024
Claims Management - C62339	Property and Casualty	ACUITY	4/4/2024	Correspondence	1	4/30/2024
Construction Claims - C24211	Property and Casualty	ACUITY	4/4/2024	Correspondence	1	4/30/2024
Manufacturing Coverages - C17188	Property and Casualty	ACUITY	4/4/2024	Correspondence	1	4/30/2024
Training On Additional Insureds - C22214	Property and Casualty	ACUITY	4/4/2024	Correspondence	1	4/30/2024
Journey Into PL Cyberland - C21159	Property and Casualty	ACUITY	4/4/2024	Correspondence	1	4/30/2024
Trucking Coverages - C24223	Property and Casualty	ACUITY	4/4/2024	Correspondence	1	4/30/2024
Ethics: Divergent Dilemmas - C58208	Ethics	ACUITY	3/29/2024	Correspondence	1	4/30/2024
Ethics: Three Agents in Prison - C16839	Ethics	ACUITY	3/20/2024	Correspondence	1	4/30/2024
ETHICS LESSONS - C94195	Ethics	ACUITY	3/19/2024	Correspondence	1	4/30/2024
Personal Lines Coverages - C11385	Property and Casualty	ACUITY	3/14/2024	Correspondence	1	4/30/2024
Ethics And Unethical Behavior - C19982	Ethics	ACUITY	3/11/2024	Correspondence	1	4/30/2024
CYBER LIABILITY - C93129	Property and Casualty	ACUITY	3/11/2024	Correspondence	1	4/30/2024
Inside A Personal UW Head - C22807	Property and Casualty	ACUITY	3/4/2024	Correspondence	1	4/30/2024
Natural Disaster Claims - C25108	Property and Casualty	ACUITY	3/4/2024	Correspondence	1	4/30/2024
Time Element Coverage - C24573	Property and Casualty	ACUITY	3/4/2024	Correspondence	1	4/30/2024
Retail Coverages - C80096	Property and Casualty	ACUITY	3/4/2024	Correspondence	1	4/30/2024
Commercial Property Coverages - C25718	Property and Casualty	ACUITY	2/28/2024	Correspondence	1	4/30/2024
P&C Management - C26189	Property and Casualty	ACUITY	2/28/2024	Correspondence	1	4/30/2024
P&C Small Business - C26389	Property and Casualty	ACUITY	2/20/2024	Correspondence	1	4/30/2024
Anatomy of a Super Claim - C15064	Property and Casualty	ACUITY	4/26/2022	Correspondence	1	4/30/2022
Claims Management - C62339	Property and Casualty	ACUITY	4/26/2022	Correspondence	1	4/30/2022
Errors & Omissions - C13338	Property and Casualty	ACUITY	4/26/2022	Correspondence	1	4/30/2022
P & C Coverages - C14312	Property and Casualty	ACUITY	4/26/2022	Correspondence	1	4/30/2022
Manufacturing Coverages - C17188	Property and Casualty	ACUITY	4/25/2022	Correspondence	1	4/30/2022
Construction Claims - C24211	Property and Casualty	ACUITY	4/25/2022	Correspondence	1	4/30/2022
Training On Additional Insureds - C22214	Property and Casualty	ACUITY	4/25/2022	Correspondence	1	4/30/2022
Loss Control - C92283	Property and Casualty	ACUITY	4/25/2022	Correspondence	1	4/30/2022
Ethics: Three Agents in Prison - C16839	Ethics	ACUITY	3/3/2022	Correspondence	1	4/30/2022
Trucking Coverages - C24223	Property and Casualty	ACUITY	3/2/2022	Correspondence	1	4/30/2022
Ethics: Divergent Dilemmas - C58208	Ethics	ACUITY	2/18/2022	Correspondence	1	4/30/2022
Claims Investigated - C94514	Property and Casualty	ACUITY	2/18/2022	Correspondence	1	4/30/2022
Ethics And Unethical Behavior - C19982	Ethics	ACUITY	2/18/2022	Correspondence	1	4/30/2022
WC Claims - C92662	Property and Casualty	ACUITY	2/18/2022	Correspondence	1	4/30/2022
Using Data and Benchmarks to Tell a Story For New - C22924	Property and Casualty	Encova Mutual Insurance Group	7/21/2020	Classroom	2	4/30/2022
The Risk Arising from the Lack of Coordination - C22923	Property and Casualty	Encova Mutual Insurance Group	7/21/2020	Classroom	1	4/30/2022
Updates on Marketplace Trends, Emerging Issues - C22919	Property and Casualty	Encova Mutual Insurance Group	7/20/2020	Classroom	1	4/30/2022