DEPARTMENT OF INSURANCE

Agent Licensing - Continuing Education Information

Name	Crenshaw, Pamela S	DOIID	343654	NAIC NPN	7188655

If a course you have completed is not listed below, please contact your CE Provider to validate that you have completed it properly, and it has been sent to the Kentucky Department of Insurance (DOI). All CE Courses received by DOI are posted on the web site within (3) working days. IT IS YOUR RESPONSIBILITY TO MONITOR AND VERIFY ALL CE COURSES HAVE BEEN PROPERLY FILED WITH DOI. Failure to do so may result in license expiration.

UPDATE FOR KENTUCKY RESIDENT LICENSEES AND NON-RESIDENT ADJUSTERS DESIGNATING KENTUCKY AS THEIR HOME STATE:

IF YOU ARE NEWLY LICENSED, compliance period begins after you are licensed for one full year, then you are subject to renewal based on your birth month and birth year. Example: John Doe – DOB is 4/12/1960, Licensed on 4/30/2017. Licensed from April 2017 to April 2018, birth month is April, and birth year is even-numbered year. Therefore, first license renewal (and CE) is due on 4/30/2018. Then compliance period will be due 4/30 of every even-numbered year.
Each compliance period, you must complete –

Minimum of 24 hours total continuing education credit, up to twelve (12) excess hours will be carried over to the next compliance period as 'general' hours.
Three (3) of those hours in course concentration of 'Ethics' for Agents, Independent Adjusters, and Public Adjusters,

There is no longer a 'classroom' requirement, so your courses may be completed by self-study, correspondence, or classroom.
REMINDER - Continuing Education is only HALF of your License Renewal Requirement – be sure to complete the license renewal through eServices by answering three (3) background questions, reporting any applicable background issues to DOI, and pay any applicable fees.
Agents - License renewal fees are only charged when you have no active insurer appointments. You must be appointed in Kentucky to sell, solicit and negotiate insurance for each insurer. If renewed within the 60-days following the renewal date, a penalty fee of $40 is applied for resident agents, or $50 for non-resident agents.
Adjusters’ license renewal fee is $50. If paid within the 60-days following the renewal date, a penalty fee of $50 is applied.

Agent CE Compliance Date: 3/31/2026

CE Compliance Date	Ethics Hours	Ethics Complete	LOA Hours	LOA Complete	Class Carryover	Class Hours Biennium	Class Complete	Corr Hours	Total Carryover hours	Total CE Hours	Compliant This Period
3/31/2026	0	No	0	Yes	0	0	N/A	0	0	0	No
3/31/2024	3	Yes	8	Yes	0	16	N/A	8	0	24	Yes
3/31/2022	3	Yes	17	Yes	4	6	N/A	14	4	24	Yes
3/31/2020	3	Yes	25	Yes	0	28	N/A	0	0	28	Yes
3/31/2018	3	Yes	10	Yes	5	19	N/A	0	5	24	Yes
3/31/2016	3	Yes	19	Yes	7	22	N/A	0	7	29	Yes
3/31/2014	4	Yes	21	Yes	6	25	N/A	0	6	31	Yes
3/31/2012	3	Yes	21	Yes	6	24	N/A	0	6	30	Yes
3/31/2010	3	Yes	20	Yes	7	23	N/A	0	7	30	Yes
6/30/2008	3	Yes	26	Yes	2	29	Yes	0	2	31	Yes
6/30/2006	4	Yes	19	Yes	3	23	Yes	0	3	26	Yes
6/30/2004	2	Yes	19	Yes	2	25	Yes	0	2	27	Yes

Course #	Course Concentration	KY Provider Name	Completion Date	Method of Instruction	Credit Hours	Compliance Date
ACORD Application Training - Webinar - C17538	General Insurance Principles	West Bend Insurance Company	11/16/2023	Classroom	6	3/31/2024
Property and Casualty Concepts - C53518	Property and Casualty	RegEd, Inc.	11/7/2023	Correspondence	1	3/31/2024
Family & Personal Auto VW - C23154	Personal Lines	Erie Insurance Group	10/24/2023	Classroom	3	3/31/2024
Contract Bonds Basic-Webinar - C19089	General Insurance Principles	West Bend Insurance Company	8/29/2023	Classroom	1	3/31/2024
Cyber Security & The Insurance Producer Webinar - C19913	Life and Health	Insurance Career Training, Inc	8/10/2023	Classroom	6	3/31/2024
A Walk Through the Ethical Insurance Practice - C09133	Ethics	RegEd, Inc.	3/6/2023	Correspondence	3	3/31/2024
Umbrella and Other Excess Coverage - C06404	Property and Casualty	RegEd, Inc.	2/2/2023	Correspondence	2	3/31/2024
Professional Liability Insurance - Claims Process - C06302	Property and Casualty	RegEd, Inc.	2/1/2023	Correspondence	2	3/31/2024
Insurance Fraud and How to Prevent It - C54732	Property and Casualty	Safelite Auto Glass Corporation (OH)	6/8/2021	Classroom	2	3/31/2022
Contract & Coverage Part 1 - C56839	Property and Casualty	ACUITY	6/7/2021	Correspondence	1	3/31/2022
Journey Into PL Cyberland - C21159	Property and Casualty	ACUITY	5/27/2021	Correspondence	1	3/31/2022
Anatomy of a Super Claim - C15064	Property and Casualty	ACUITY	5/26/2021	Correspondence	1	3/31/2022
WC Claims - C92662	Property and Casualty	ACUITY	5/26/2021	Correspondence	1	3/31/2022
P & C Coverages - C14312	Property and Casualty	ACUITY	5/25/2021	Correspondence	1	3/31/2022
P&C Industry Development - C93466	Property and Casualty	ACUITY	5/24/2021	Correspondence	1	3/31/2022
P&C Industry Progression - C67425	Property and Casualty	ACUITY	4/19/2021	Correspondence	1	3/31/2022
P&C Insurance Emerging Trends - C44677	Property and Casualty	ACUITY	4/14/2021	Correspondence	1	3/31/2022
Personal Lines Coverages - C11385	Property and Casualty	ACUITY	4/13/2021	Correspondence	1	3/31/2022
Inside A Personal UW Head - C22807	Property and Casualty	ACUITY	7/30/2020	Correspondence	1	3/31/2022
Training On Additional Insureds - C22214	Property and Casualty	ACUITY	7/29/2020	Correspondence	1	3/31/2022
Loss Control - C92283	Property and Casualty	ACUITY	7/27/2020	Correspondence	1	3/31/2022
P&C ADVANCEMENT - C17251	Property and Casualty	ACUITY	7/23/2020	Correspondence	1	3/31/2022
Claims Investigated - C94514	Property and Casualty	ACUITY	7/22/2020	Correspondence	1	3/31/2022
ACUITY ETHICS 3 Credits (Webinar) - C23004	Ethics	ACUITY	7/16/2020	Classroom	3	3/31/2022
Cyber Risk and Insurance - C18941	Property and Casualty	Federal Insurance Company	6/25/2020	Classroom	1	3/31/2022