DEPARTMENT OF INSURANCE
Insurer Details
NAMEShenandoah Life Insurance Company
DOI ID300130
FEIN #540377280
ALIEN #
State of DomicileVA
Domicile Country
Merged Into
NAIC #68845
NAIC Group #4947
Entity TypeInsurer
Admitted1/22/1924
AM Best Rating
PresidentNicholas Helmuth von Moltke
Process AgentAnn-Kelley Winn
Date Assigned : 3/17/2023
(See address table below for process agent address)

Authorized Insurer – these insurers are authorized to do the business of insurance by holding a Kentucky Certificate of Authority. Provides insurance coverage.
Line(s) of Authority
Life
Annuity
Health
TypeAddress
Annual Statement4415 Pheasant Ridge Road Suite 300 Roanoke, VA 24014
Claim Information Contact Address4415 Pheasant Ridge Road Suite 300 Roanoke, VA 24014
Consumer Complaint4415 Pheasant Ridge Road Suite 300 Roanoke, VA 24014
Continuing Education Provider 2301 Brambleton Ave SW PO Box 12847 Roanoke, VA 24015
Local Domestic/Foreign State Contact Address4415 Pheasant Ridge Road Suite 300 Roanoke, VA 24014
MailingP.O. Box 12847 Roanoke, VA 24029
Policyholder Information Contact Address4415 Pheasant Ridge Road Suite 300 Roanoke, VA 24014
Policyholder Information Contact Address4415 Pheasant Ridge Road Suite 300 Roanoke, VA 24014
Process Agent3825 Electric Road Roanoke, VA 24014
Statutory Home Office4415 Pheasant Ridge Road Suite 300 Roanoke, VA 24014
TypeNumber
Claim Information Contact - Business / Home Office(540) 985-4233
Business / Home Office(540) 985-4400
Consumer Complaint - Business / Home Office(540) 985-4269
CE/PL Provider(540) 985-4254
Annual Statement - Annual Statement(540) 985-4482
TypeInternet Information
Annual Statement - Business Emailmatthew.farney@prosperitylife.com
Business Emailamy.layman@shenlife.com
Consumer Complaint - Business Emailconsumer.affairs@prosperitylife.com
Claim Information Contact - Business Emailroxie.latimer@prosperitylife.com

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