DEPARTMENT OF INSURANCE
Insurer Details
NAMEJohn Hancock Life Insurance Company (U.S.A.)
DOI ID300132
FEIN #010233346
ALIEN #
State of DomicileMI
Domicile Country
Merged Into
NAIC #65838
NAIC Group #904
Entity TypeInsurer
Admitted10/5/1987
AM Best Rating
PresidentBrooks Eric Tingle
Process AgentTracy Kane Lannigan
Date Assigned : 6/16/2020
(See address table below for process agent address)

Authorized Insurer – these insurers are authorized to do the business of insurance by holding a Kentucky Certificate of Authority. Provides insurance coverage.
Line(s) of Authority
Life
Annuity
Health
TypeAddress
Annual StatementPO Box 111 Boston, MA 021170111
Catastrophe/Disaster Coordinator Address601 Congress St Boston, MA 02210
Claim Information Contact Address200 Bloor St. East Toronto, ON M4W 1E5
Consumer Complaint197 Clarendon St Boston, MA 02117
Mailing200 Berkeley Street Boston, MA 021165010
Policyholder Information Contact Address197 Clarendon St Boston, MA 02117
Process Agent197 Clarendon Street Boston, MA 02117
Regulatory Compliance/Gvmt Relations Contact Address197 Clarendon St Boston, MA 02117
Statutory Home Office201 Townsend Street, Suite 900 Lansing, MI 48933
TypeNumber
Business / Home Office(617) 572-6000
Claim Information Contact - Fax(416) 852-5980
Policyholder Information Contact - Fax(617) 572-6015
Catastrophe/Disaster Coordination Contact - Fax(617) 663-3001
Consumer Complaint - Fax(617) 572-6015
Company Licenses/Fees Contact - Fax(617) 663-2494
Premium Tax Contact - Fax(617) 572-1430
Deposits Contact - Fax(416) 926-3577
Policyholder Information Contact - Other(617) 572-6040
Regulatory Compliance/Gvmt Relations Contact - Other(617) 572-3848
Catastrophe/Disaster Coordination Contact - Other(617) 663-3009
Claim Information Contact - Other(416) 852-7432
Consumer Complaint - Other(617) 572-6040
Premium Tax Contact - Other(617) 663-2493
Company Licenses/Fees Contact - Other(617) 663-2493
Deposits Contact - Other(416) 926-5709
Annual Statement - Annual Statement(617) 663-2565
TypeInternet Information
Annual Statement - Business Emailjhstatutorycontact@jhancock.com
Policyholder Information Contact - Business Emaildbradley@jhancock.com
Catastrophe/Disaster Coordination Contact - Business Emailwbruce@jhancock.com
Claim Information Contact - Business EmailCarolyn_pritchard@jhancock.com
Consumer Complaint - Business Emaildbradley@jhancock.com
Premium Tax Contact - Business Emailaspiliakos@jhancock.com
Company Licenses/Fees Contact - Business Emailrcalabraro@jhancock.com
Deposits Contact - Business EmailGeorgena_Moore@manulife.com

© Commonwealth of Kentucky. All rights reserved.