DEPARTMENT OF INSURANCE

Agent Licensing - Continuing Education Information

Name	Metcalf, Pamela Ann	DOIID	1047307	NAIC NPN	1034856

If a course you have completed is not listed below, please contact your CE Provider to validate that you have completed it properly, and it has been sent to the Kentucky Department of Insurance (DOI). All CE Courses received by DOI are posted on the web site within (3) working days. IT IS YOUR RESPONSIBILITY TO MONITOR AND VERIFY ALL CE COURSES HAVE BEEN PROPERLY FILED WITH DOI. Failure to do so may result in license expiration.

UPDATE FOR KENTUCKY RESIDENT LICENSEES AND NON-RESIDENT ADJUSTERS DESIGNATING KENTUCKY AS THEIR HOME STATE:

IF YOU ARE NEWLY LICENSED, compliance period begins after you are licensed for one full year, then you are subject to renewal based on your birth month and birth year. Example: John Doe – DOB is 4/12/1960, Licensed on 4/30/2017. Licensed from April 2017 to April 2018, birth month is April, and birth year is even-numbered year. Therefore, first license renewal (and CE) is due on 4/30/2018. Then compliance period will be due 4/30 of every even-numbered year.
Each compliance period, you must complete –

Minimum of 24 hours total continuing education credit, up to twelve (12) excess hours will be carried over to the next compliance period as 'general' hours.
Three (3) of those hours in course concentration of 'Ethics' for Agents, Independent Adjusters, and Public Adjusters,

There is no longer a 'classroom' requirement, so your courses may be completed by self-study, correspondence, or classroom.
REMINDER - Continuing Education is only HALF of your License Renewal Requirement – be sure to complete the license renewal through eServices by answering three (3) background questions, reporting any applicable background issues to DOI, and pay any applicable fees.
Agents - License renewal fees are only charged when you have no active insurer appointments. You must be appointed in Kentucky to sell, solicit and negotiate insurance for each insurer. If renewed within the 60-days following the renewal date, a penalty fee of $40 is applied for resident agents, or $50 for non-resident agents.
Adjusters’ license renewal fee is $50. If paid within the 60-days following the renewal date, a penalty fee of $50 is applied.

Agent CE Compliance Date: 8/31/2026

CE Compliance Date	Ethics Hours	Ethics Complete	LOA Hours	LOA Complete	Class Hours Biennium	Class Complete	Corr. Carryover	Corr Hours	Total Carryover hours	Total CE Hours	Compliant This Period
8/31/2028	0	No	0	Yes	0	N/A	0	0	0	0	No
8/31/2026	3	Yes	4	Yes	4	N/A	12	3	12	19	No
8/31/2024	9	Yes	39	Yes	0	N/A	0	48	0	48	Yes
8/31/2022	5	Yes	19	Yes	0	N/A	0	24	0	24	Yes
8/31/2020	5	Yes	19	Yes	2	N/A	0	22	0	24	Yes

Course #	Course Concentration	KY Provider Name	Completion Date	Method of Instruction	Credit Hours	Compliance Date
Ethics: Divergent Dilemmas - C58208	Ethics	ACUITY	1/16/2025	Correspondence	1	8/31/2026
Ethics: Three Agents in Prison - C16839	Ethics	ACUITY	1/15/2025	Correspondence	1	8/31/2026
ETHICS LESSONS - C94195	Ethics	ACUITY	11/27/2024	Correspondence	1	8/31/2026
SL Human Services - C94281	Property and Casualty	SECURA Insurance	10/9/2024	Classroom	1	8/31/2026
Not For Profit D&O Liability - C25534	Property and Casualty	SECURA Insurance	10/9/2024	Classroom	1	8/31/2026
The Sports & Rec Risk - C10831	Property and Casualty	SECURA Insurance	10/9/2024	Classroom	1	8/31/2026
Specialty Lines Top Contenders-Classroom - C25308	Property and Casualty	SECURA Insurance	10/9/2024	Classroom	1	8/31/2026
General P & C Insurance - C09387	Property and Casualty	Noble Continuing Education	7/12/2024	Correspondence	12	8/31/2024
Anti-Money Laundering Training - C26486	Ethics	Noble Continuing Education	7/12/2024	Correspondence	4	8/31/2024
Intro to P & C Insurance - C09389	Property and Casualty	Noble Continuing Education	7/12/2024	Correspondence	8	8/31/2024
Manufacturing Coverages - C17188	Property and Casualty	ACUITY	10/29/2022	Correspondence	1	8/31/2024
Contract & Coverage Part 2 - C56840	Property and Casualty	ACUITY	10/28/2022	Correspondence	1	8/31/2024
Personal Lines Coverages - C11385	Property and Casualty	ACUITY	10/28/2022	Correspondence	1	8/31/2024
Retail Coverages - C80096	Property and Casualty	ACUITY	10/27/2022	Correspondence	1	8/31/2024
Contract & Coverage Part 1 - C56839	Property and Casualty	ACUITY	10/27/2022	Correspondence	1	8/31/2024
Time Element Coverage - C24573	Property and Casualty	ACUITY	10/27/2022	Correspondence	1	8/31/2024
Anatomy of a Super Claim - C15064	Property and Casualty	ACUITY	10/26/2022	Correspondence	1	8/31/2024
WC Claims - C92662	Property and Casualty	ACUITY	10/26/2022	Correspondence	1	8/31/2024
Loss Control - C92283	Property and Casualty	ACUITY	10/26/2022	Correspondence	1	8/31/2024
Construction Claims - C24211	Property and Casualty	ACUITY	10/26/2022	Correspondence	1	8/31/2024
P&C ADVANCEMENT - C17251	Property and Casualty	ACUITY	10/25/2022	Correspondence	1	8/31/2024
Claims Management - C62339	Property and Casualty	ACUITY	10/25/2022	Correspondence	1	8/31/2024
Journey Into PL Cyberland - C21159	Property and Casualty	ACUITY	10/25/2022	Correspondence	1	8/31/2024
Claims Investigated - C94514	Property and Casualty	ACUITY	10/25/2022	Correspondence	1	8/31/2024
CYBER LIABILITY - C93129	Property and Casualty	ACUITY	10/25/2022	Correspondence	1	8/31/2024
Training On Additional Insureds - C22214	Property and Casualty	ACUITY	10/24/2022	Correspondence	1	8/31/2024
Inside A Personal UW Head - C22807	Property and Casualty	ACUITY	10/20/2022	Correspondence	1	8/31/2024
Errors & Omissions - C13338	Property and Casualty	ACUITY	10/20/2022	Correspondence	1	8/31/2024
P & C Coverages - C14312	Property and Casualty	ACUITY	10/12/2022	Correspondence	1	8/31/2024
Ethics in Insurance - C71433	Ethics	ACUITY	9/29/2022	Correspondence	1	8/31/2024
Ethics And Unethical Behavior - C19982	Ethics	ACUITY	9/29/2022	Correspondence	1	8/31/2024
Ethics: Divergent Dilemmas - C58208	Ethics	ACUITY	9/28/2022	Correspondence	1	8/31/2024
ETHICS LESSONS - C94195	Ethics	ACUITY	9/28/2022	Correspondence	1	8/31/2024
Ethics: Three Agents in Prison - C16839	Ethics	ACUITY	9/28/2022	Correspondence	1	8/31/2024
Agency Ethics - C20139	Ethics	ACUITY	6/25/2021	Correspondence	1	8/31/2022
P&C Industry Progression - C67425	Property and Casualty	ACUITY	6/24/2021	Correspondence	1	8/31/2022
Construction Claims - C24211	Property and Casualty	ACUITY	6/23/2021	Correspondence	1	8/31/2022
Claims Management - C62339	Property and Casualty	ACUITY	6/22/2021	Correspondence	1	8/31/2022
Ethics in Insurance - C71433	Ethics	ACUITY	6/22/2021	Correspondence	1	8/31/2022
Ethics: Three Agents in Prison - C16839	Ethics	ACUITY	6/22/2021	Correspondence	1	8/31/2022
ETHICS LESSONS - C94195	Ethics	ACUITY	6/21/2021	Correspondence	1	8/31/2022
Claims Investigated - C94514	Property and Casualty	ACUITY	6/20/2021	Correspondence	1	8/31/2022
Contract & Coverage Part 1 - C56839	Property and Casualty	ACUITY	6/20/2021	Correspondence	1	8/31/2022
Contract & Coverage Part 2 - C56840	Property and Casualty	ACUITY	6/20/2021	Correspondence	1	8/31/2022
Journey Into PL Cyberland - C21159	Property and Casualty	ACUITY	6/19/2021	Correspondence	1	8/31/2022
CYBER LIABILITY - C93129	Property and Casualty	ACUITY	6/19/2021	Correspondence	1	8/31/2022
P&C Insurance Emerging Trends - C44677	Property and Casualty	ACUITY	6/18/2021	Correspondence	1	8/31/2022
Ethics: Divergent Dilemmas - C58208	Ethics	ACUITY	6/18/2021	Correspondence	1	8/31/2022
P & C Coverages - C14312	Property and Casualty	ACUITY	6/17/2021	Correspondence	1	8/31/2022
Errors & Omissions - C13338	Property and Casualty	ACUITY	6/16/2021	Correspondence	1	8/31/2022
Training On Additional Insureds - C22214	Property and Casualty	ACUITY	6/16/2021	Correspondence	1	8/31/2022
WC Claims - C92662	Property and Casualty	ACUITY	6/15/2021	Correspondence	1	8/31/2022
P&C ADVANCEMENT - C17251	Property and Casualty	ACUITY	6/15/2021	Correspondence	1	8/31/2022
Loss Control - C92283	Property and Casualty	ACUITY	6/14/2021	Correspondence	1	8/31/2022
Anatomy of a Super Claim - C15064	Property and Casualty	ACUITY	6/14/2021	Correspondence	1	8/31/2022
P&C Industry Development - C93466	Property and Casualty	ACUITY	6/14/2021	Correspondence	1	8/31/2022
P&C INDUSTRY UPDATE - C36328	Property and Casualty	ACUITY	6/10/2021	Correspondence	1	8/31/2022
Inside A Personal UW Head - C22807	Property and Casualty	ACUITY	6/10/2021	Correspondence	1	8/31/2022