PUBLIC PROTECTION
CABINET
DEPARTMENT OF INSURANCE
Agent Licensing - Continuing Education Information
NameAustin, Patricia LynnDOIID682325NAIC NPN10933664
If a course you have completed is not listed below, please contact your CE Provider to validate that you have completed it properly, and it has been sent to the Kentucky Department of Insurance (DOI). All CE Courses received by DOI are posted on the web site within (3) working days. IT IS YOUR RESPONSIBILITY TO MONITOR AND VERIFY ALL CE COURSES HAVE BEEN PROPERLY FILED WITH DOI. Failure to do so may result in license expiration.

UPDATE FOR KENTUCKY RESIDENT LICENSEES AND NON-RESIDENT ADJUSTERS DESIGNATING KENTUCKY AS THEIR HOME STATE:
  • IF YOU ARE NEWLY LICENSED, compliance period begins after you are licensed for one full year, then you are subject to renewal based on your birth month and birth year. Example: John Doe – DOB is 4/12/1960, Licensed on 4/30/2017. Licensed from April 2017 to April 2018, birth month is April, and birth year is even-numbered year. Therefore, first license renewal (and CE) is due on 4/30/2018. Then compliance period will be due 4/30 of every even-numbered year.
  • Each compliance period, you must complete –
    • Minimum of 24 hours total continuing education credit, up to twelve (12) excess hours will be carried over to the next compliance period as 'general' hours.
    • Three (3) of those hours in course concentration of 'Ethics' for Agents, Independent Adjusters, and Public Adjusters,
  • There is no longer a 'classroom' requirement, so your courses may be completed by self-study, correspondence, or classroom.
  • REMINDER - Continuing Education is only HALF of your License Renewal Requirement – be sure to complete the license renewal through eServices by answering three (3) background questions, reporting any applicable background issues to DOI, and pay any applicable fees.
  • Agents - License renewal fees are only charged when you have no active insurer appointments. You must be appointed in Kentucky to sell, solicit and negotiate insurance for each insurer. If renewed within the 60-days following the renewal date, a penalty fee of $40 is applied for resident agents, or $50 for non-resident agents.
  • Adjusters’ license renewal fee is $50. If paid within the 60-days following the renewal date, a penalty fee of $50 is applied.
Independent Adjuster CE Compliance Date: 1/31/2027
CE Compliance DateEthics HoursEthics CompleteLOA HoursLOA CompleteClass CarryoverClass Hours BienniumClass CompleteCorr. CarryoverCorr HoursTotal Carryover hoursTotal CE HoursCompliant
This
Period
1/31/20290No0Yes20N/A0022No
1/31/20270No17Yes917N/A00926No
1/31/20254Yes21Yes025N/A80833Yes
1/31/20237Yes19Yes02N/A624632Yes
1/31/20213Yes18Yes00N/A921930Yes
1/31/20195Yes23Yes07N/A521533Yes
1/31/20176Yes18Yes07N/A517529Yes
1/31/20153Yes15Yes08N/A11101129Yes
1/31/20134Yes31Yes07N/A028035Yes
Course #Course ConcentrationKY Provider NameCompletion DateMethod of InstructionCredit HoursCompliance Date
AGING WORKFORCE: NAVIGATING RISK^ RECOVERY AND RESILIENCE - WEBINAR - C101328HealthOne Call Care Management, Inc.10/29/2025Classroom11/31/2027
Prosthetics:Getting the Most for maximizing func. - C94039CasualtyOne Call Care Management, Inc.10/16/2025Classroom11/31/2027
HOW TO RECOGNIZE AND HANDLE POTENTIAL EMPLOYMENT CLAIMS WEBINAR - C100968Life, Health, Property & CasualtyCarr Allison10/14/2025Classroom11/31/2027
Simplifying Compliance With Th MedCr Secdry PyrWeb - C24395General Insurance PrinciplesCarr Allison7/8/2025Classroom11/31/2027
ALittleAboutaLot:TipsonSuccessfullyHandlingWebinar - C25232General Insurance PrinciplesCarr Allison6/24/2025Classroom11/31/2027
BEYOND ROOFING: STORM DAMAGE TO SIDING WINDOWS AND TRIM (1HR) - C100964PropertyCEU Institute, Inc6/11/2025Classroom11/31/2027
TheFutureOfIVInfusion:ElastomericBallTherapyForInH - C26399CasualtyOne Call Care Management, Inc.6/10/2025Classroom11/31/2027
INDEPENDENT CORROBORATION: RECEIPTS & OTHER PROOF OF OWNERSHIP - C100916CasualtyCEU Institute, Inc6/5/2025Classroom11/31/2027
NUTRITION AND PHYSICAL FITNESS''S IMPACT ON MUSCULOSKETAL INJURIES WEBINAR - C100832Property and CasualtyOne Call Care Management, Inc.6/3/2025Classroom11/31/2027
PantsOnFire:TheArtOfDetectingDeceptionDuringInve-W - C27095General Insurance PrinciplesCEU Institute, Inc5/28/2025Classroom11/31/2027
HOW TO AVOID NUCLEAR EMPLOYMENT VERDICTS WEBINAR - C100967Life, Health, Property & CasualtyCarr Allison5/20/2025Classroom11/31/2027
CATASTROPHIC CLAIM MANAGEMENT WEBINAR - C100819Property and CasualtyOne Call Care Management, Inc.5/14/2025Classroom11/31/2027
NVEILING THE POWER OF SLEEP^ STRESS^ AND EMPATHY IN WORKERS'' COMPENSATION OUTCO - C100200CasualtyOne Call Care Management, Inc.5/13/2025Classroom11/31/2027
5 Strategies For Finding&Securing Video Evidence-W - C25695General Insurance PrinciplesVeracity Research Company5/1/2025Classroom11/31/2027
UNDERCOVER: AN INSIDER''S VIEW ON OPTIMIZING SURVEILLANCE OUTCOMES (1Hr) - C100172Property and CasualtyCEU Institute, Inc2/13/2025Classroom11/31/2027
COMPRESSION GARMENTS FOR BURN SCAR MANAGEMENT (WEBINAR) - C100532HealthOne Call Care Management, Inc.2/11/2025Classroom11/31/2027
Temporomandibular Joint (TMJ) - C98215General Insurance PrinciplesOne Call Care Management, Inc.2/4/2025Classroom11/31/2027
AJOR MEGATRENDS: THE IMPACT IF AGING & OBESITY ON WORK-RELATED INJURY CLAIMS WEB - C100534CasualtyOne Call Care Management, Inc.1/22/2025Classroom11/31/2025
VESTBULAR REHABILITATION (1HR) - C100449General Insurance PrinciplesCEU Institute, Inc12/12/2024Classroom11/31/2025
Let''sTalkEthics:AReviewofCommonEthicalIssuesWebina - C24645EthicsCarr Allison12/10/2024Classroom11/31/2025
NAVIGATING ETHICS IN WORKERS'' COMP WEBINAR - C100204EthicsOne Call Care Management, Inc.11/21/2024Classroom11/31/2025
Finger Amputations:Functional Impact&Solutions-Cla - C23456CasualtyOne Call Care Management, Inc.11/5/2024Classroom11/31/2025
INeverShouldHaveHiredHimintheFirstPlaceNavigatWEB - C25233General Insurance PrinciplesCarr Allison11/5/2024Classroom11/31/2025
MANAGE CHRONIC PAIN: BEFORE DURING AND AFTER A WORKPLACE INJURY CLAIM WEBINAR - C100280Property and CasualtyOne Call Care Management, Inc.10/30/2024Classroom11/31/2025
Symptom Magnification and Malingering - C45410CasualtyOne Call Care Management, Inc.10/29/2024Classroom11/31/2025
ALittleAboutaLot:TipsonSuccessfullyHandlingWebinar - C25232General Insurance PrinciplesCarr Allison10/8/2024Classroom11/31/2025
THE ABCS OF DME: ACTION^ BENEFITS^ CONTRAINDICATIONS WEBINAR - C100215CasualtyOne Call Care Management, Inc.10/2/2024Classroom21/31/2025
MedicareAdvantagePlansPrescriptionDrgPlns&thePAID. - C10185General Insurance PrinciplesCarr Allison9/10/2024Classroom11/31/2025
Wound Healing for the Injured Worker - C10667CasualtyOne Call Care Management, Inc.8/15/2024Classroom11/31/2025
Ergonomics: Cumulative Trauma Hurts, Safety Doesnt - C27915CasualtyOne Call Care Management, Inc.7/30/2024Classroom11/31/2025
Cold As Ice:Understanding Cold Compression Device - C27064CasualtyOne Call Care Management, Inc.7/17/2024Classroom11/31/2025
Medicare Secondary Payer Conditional Pymt Clm Guid - C10176General Insurance PrinciplesCarr Allison7/16/2024Classroom11/31/2025
Taking The Noise Out Of Hearing Loss Claims - C26919CasualtyOne Call Care Management, Inc.6/26/2024Classroom11/31/2025
IMPACT OF ADDING A SECONDARY DENTAL CLAIM - C17463CasualtyOne Call Care Management, Inc.6/25/2024Classroom11/31/2025
Clinical Management of PT in Work Comp - C24236CasualtyOne Call Care Management, Inc.5/28/2024Classroom11/31/2025
Impairment in the Workplace -Classroom - C26901CasualtyOne Call Care Management, Inc.5/8/2024Classroom11/31/2025
MedicareSecdryPrayerActComplianceinWorkersCompCase - C10189General Insurance PrinciplesCarr Allison12/19/2023Classroom11/31/2025
BewareWhatYouPutInWriting:Emails&TextMessagesCan-W - C25979EthicsCarr Allison12/7/2023Classroom11/31/2025
RealitiesOfThePost-SettlementExperience:TheEssen-W - C26229General Insurance PrinciplesCEU Institute, Inc11/16/2023Classroom11/31/2025
EthicalConsiderationsConcerningArtificialIntell-We - C26043EthicsCarr Allison11/1/2023Classroom11/31/2025
Divsty,Equity & Inclu Dec&TheImpt on EmplmtClmsWeb - C24379General Insurance PrinciplesCarr Allison10/12/2023Classroom11/31/2025
Claims 101 - C95339Property and CasualtyWebCE, Inc11/30/2022Correspondence61/31/2023
Claims Handling Best Practices by IRMI - C08461Property and CasualtyWebCE, Inc11/30/2022Correspondence121/31/2023
Ethics for the Claims Professional - C53052EthicsWebCE, Inc11/30/2022Correspondence61/31/2023
MedicareCPCClaims:Avoiding&OvercomingObstinLia Web - C24387General Insurance PrinciplesCarr Allison9/29/2022Classroom11/31/2023
Medical Fraud and Abuse (1hr) - C27603EthicsCEU Institute, Inc2/10/2021Classroom11/31/2023

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