DEPARTMENT OF INSURANCE

Agent Licensing - Continuing Education Information

Name	Cramer, Shelley Marie	DOIID	985261	NAIC NPN	18706953

If a course you have completed is not listed below, please contact your CE Provider to validate that you have completed it properly, and it has been sent to the Kentucky Department of Insurance (DOI). All CE Courses received by DOI are posted on the web site within (3) working days. IT IS YOUR RESPONSIBILITY TO MONITOR AND VERIFY ALL CE COURSES HAVE BEEN PROPERLY FILED WITH DOI. Failure to do so may result in license expiration.

UPDATE FOR KENTUCKY RESIDENT LICENSEES AND NON-RESIDENT ADJUSTERS DESIGNATING KENTUCKY AS THEIR HOME STATE:

IF YOU ARE NEWLY LICENSED, compliance period begins after you are licensed for one full year, then you are subject to renewal based on your birth month and birth year. Example: John Doe – DOB is 4/12/1960, Licensed on 4/30/2017. Licensed from April 2017 to April 2018, birth month is April, and birth year is even-numbered year. Therefore, first license renewal (and CE) is due on 4/30/2018. Then compliance period will be due 4/30 of every even-numbered year.
Each compliance period, you must complete –

Minimum of 24 hours total continuing education credit, up to twelve (12) excess hours will be carried over to the next compliance period as 'general' hours.
Three (3) of those hours in course concentration of 'Ethics' for Agents, Independent Adjusters, and Public Adjusters,

There is no longer a 'classroom' requirement, so your courses may be completed by self-study, correspondence, or classroom.
REMINDER - Continuing Education is only HALF of your License Renewal Requirement – be sure to complete the license renewal through eServices by answering three (3) background questions, reporting any applicable background issues to DOI, and pay any applicable fees.
Agents - License renewal fees are only charged when you have no active insurer appointments. You must be appointed in Kentucky to sell, solicit and negotiate insurance for each insurer. If renewed within the 60-days following the renewal date, a penalty fee of $40 is applied for resident agents, or $50 for non-resident agents.
Adjusters’ license renewal fee is $50. If paid within the 60-days following the renewal date, a penalty fee of $50 is applied.

Agent CE Compliance Date: 4/30/2026

CE Compliance Date	Ethics Hours	Ethics Complete	LOA Hours	LOA Complete	Class Hours Biennium	Class Complete	Corr Hours	Total CE Hours	Compliant This Period
4/30/2026	0	No	0	Yes	0	N/A	0	0	No
4/30/2024	3	Yes	21	Yes	11	N/A	13	24	Yes
4/30/2022	4	Yes	20	Yes	0	N/A	24	24	Yes
4/30/2020	3	Yes	18	Yes	24	N/A	0	24	Yes

Course #	Course Concentration	KY Provider Name	Completion Date	Method of Instruction	Credit Hours	Compliance Date
Homeowners Insurance: Factors Impacting Premiums - C21133	Property and Casualty	WebCE, Inc	4/30/2024	Correspondence	1	4/30/2024
Homeowners Policy: Understanding the Coverages - C19783	Personal Lines	WebCE, Inc	4/30/2024	Correspondence	12	4/30/2024
Ethics - C10183	Ethics	SERVPRO Industries, LLC	2/21/2024	Classroom	3	4/30/2024
Mitigation Awareness & Response Seminar - C98096	Property and Casualty	SERVPRO Industries, LLC	2/21/2024	Classroom	2	4/30/2024
Reunderwriting Essentials - 2016 - C62481	Life, Health, Property & Casualty	Erie Insurance Group	1/25/2024	Classroom	3	4/30/2024
Family & Personal Auto VW - C23154	Personal Lines	Erie Insurance Group	1/24/2024	Classroom	3	4/30/2024
Homeowners Insurance Valuation - C05143	Property and Casualty	WebCE, Inc	4/6/2022	Correspondence	3	4/30/2022
Homeowners Insurance: Factors Impacting Premiums - C21133	Property and Casualty	WebCE, Inc	4/6/2022	Correspondence	1	4/30/2022
Homeowners Policy: Understanding the Coverages - C19783	Personal Lines	WebCE, Inc	4/5/2022	Correspondence	12	4/30/2022
Insurance Regulation and Consumer Protection - C16531	Ethics	WebCE, Inc	3/30/2022	Correspondence	4	4/30/2022
20 Key Quest to Ask When Writing Homeowners Ins. - C68626	Property and Casualty	WebCE, Inc	3/30/2022	Correspondence	4	4/30/2022