DEPARTMENT OF INSURANCE
Insurer Details
NAMEMassachusetts Bay Insurance Company
DOI ID300898
FEIN #042217600
ALIEN #
State of DomicileNH
Domicile Country
Merged Into
NAIC #22306
NAIC Group #88
Entity TypeInsurer
Admitted10/7/1966
AM Best Rating
PresidentJohn Conner Roche
Process AgentCT Corporation Systems
Date Assigned : 11/29/2021
(See address table below for process agent address)

Authorized Insurer – these insurers are authorized to do the business of insurance by holding a Kentucky Certificate of Authority. Provides insurance coverage.
Line(s) of Authority
Health
Property
Surety
Casualty
Vehicle Insurance
Liability Insurance
Workers' Compensation & Employer's Liability
Burglary & Theft
Personal Property Floater
Glass
Boiler & Machinery
Leakage & Fire Extinguishing Equipment
Malpractice
Failure of Certain Institutions to Record Documents
Automobile Guaranty
Marine & Transportation
TypeAddress
Annual Statement440 Lincoln Street Worcester, MA 01653
Claim Information Contact Address400 Lincoln Street Worcester, MA 01653
Consumer Complaint440 Lincoln Street Worcester, MA 01653
Local Domestic/Foreign State Contact Address440 Lincoln Street Worcester, MA 01653
Policyholder Information Contact Address440 Lincoln Street Worcester, MA 01653
Process Agent306 W. Main Street Suite 512 Frankfort, KY 40601
Regulatory Compliance/Gvmt Relations Contact AddressThe Hanover Insurance Group, Inc. 440 Lincoln Street N431 Worcester, MA 01653
Statutory Home Office4 Bedford Farms Drive Suite 107 Bedford, NH 03110
TypeNumber
Local Office in Domestic/Foreign State Contact - Business / Home Office(517) 540-4288
Policyholder Information Contact - Business / Home Office(517) 540-4288
Business / Home Office(508) 853-7200
Consumer Complaint - Business / Home Office(508) 855-2915
Claim Information Contact - Business / Home Office(508) 855-4594
Annual Statement - Fax(508) 855-6417
Consumer Complaint - Fax(508) 635-6097
Annual Statement - Annual Statement(508) 855-7928
TypeInternet Information
Annual Statement - Business EmailDHAZELWOOD@HANOVER.COM
Consumer Complaint - Business EmailComplaints@hanover.com
Local Office in Domestic/Foreign State Contact - Business EmailAmass@hanover.com
Policyholder Information Contact - Business Emailamass@hanover.com

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