There are two types of complaints - a consumer complaint and a complaint to report insurance fraud.
A consumer complaint is filed by a consumer or his/her representative who is having difficulty settling a situation with an insurance company, agent or adjuster. These complaints are investigated by the Consumer Protection Division.
Consumer Complaint: (private health insurance, life, auto, home, general liability) To file a consumer complaint online, click here. If you would rather mail or fax your consumer complaint, click here for a printable form.
Clean Claims Form: If you are a medical provider and want to file a complaint against a health insurance company, click here.
Medicaid MCO Complaint: If you need to file a complaint regarding a Medicaid managed care organization (MCO), click here.
Insurance Fraud: Complaints also can be filed to report insurance fraud. If you suspect or have evidence that someone has committed insurance fraud and would like to report it, click here.