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DEPARTMENT OF INSURANCE

CONSUMER PROTECTION

If you are trying to reach Kentucky Unemployment Insurance, please go to Kentucky Unemployment Insurance.  If you have received fraudulent claims information, please go to Kentucky Unemployment Insurance Report UI Fraud.

The Division of Consumer Protection was created in 1998 to offer assistance to consumers with insurance-related issues. The division is responsible for handling consumer complaints against health, life, auto, homeowners and commercial insurance. The division also takes complaints regarding the actions of an agent or agency.

If you would like to speak to a representative for the Division of Consumer Protection, call 800-595-6053 (Option 1) toll-free (Kentucky only), or call 502-564-6034
If you are a state employee with questions or complaints regarding the Kentucky Employee Health Plan, you should contact the Department of Employee Insurance at 888-581-8834 or 502-564-6534.